FAQ

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We receive many requests for information on our products. Please allow us to answer most common questions.

 

1. How long is the turnaround time for an order?

The turnaround time is depending on the specifications of your printing order. Our production time is generally 3-8 business days, usually within 5 business days. Orders with post-press finishing such as membrane coating, binding, paperhanging, die cutting, bronzing, etc generally take more than 5 business days.

2. What is to be prepared for the printing?

Please mail us in express the CD(s) with your original document and requirements, or log in the FTP account that we offer you and upload the digital files, we will print your products according to the original document and requirements.

3. What should be paid attention to the original document?

 

Please pay attention to the following points with your document, which will save your precious time.

 

1. Please convert the text into paths in order that they can be correctly displayed.

2. Please confirm all the files especially the graphic ones included in your document in case of images unable to display or with low resolution. Therefore, make sure that necessary images with high resolution are in the document. (The picture resolution is no lower than 280 dips)

3. Convert the color of the linked pictures from RGB to CMYK.

4. Check the accuracy of the color when pantone spot colors are converted to CMYK. Slight differences generally exist after the operation. Although some of the pantone colors convert well to CMYK, process Pantone Colors can't definitely. Therefore, the method of increasing spot colors should be applied to solve the problem.

5. Whether the typeset files have set 3mm bleeding can also get some experienced computer experts in trouble. Please specify that color-setting of the typeset software is correct as the indicated one.

 

4. How is the printing quotation worked out?

When making the sales budget for a product, our customers will eager to learn the cost of printing. So long as you fill out the quotation, our customer service personnel will quote for you immediately.
If it is the first time you get in touch with the work of handout inquiry and the printing factory, you may feel you are losing your head, and then would you please read the flow which will help you fill in the quotations quickly.

The process of printing can be divided into three stages: Pre-press Period, Printing Period and Post-press Period.
Pre-press Period:
The usual price standard is based on A4 size (if insufficient to or larger than A4 like A3, it needs to be measured out accurately for pricing).
Press Period:
This period is the key link of finishing the printing, and the pricing standard is color ream. If spot colors such as a Logo of an enterprise or gold, silver tooling are included, please note it, and the color will be increased from 4 colors to 5 or 6 colors.
Post-press Period:
This period is finishing step of the presswork. Please specify bindery techniques you request, saddle stitch, glue or foldout (How much roll over), along with the finishing techniques you choose such as membrane-coating, UV-covering, die cutting, bronzing, sagging acreage and special wrapping and packing requirements.
The more concrete and accurate each of the above-mentioned crafts is indicated, the more quickly and accurately our quotation will be made.

5. How do I order?

1. You can order in our website. www.book_pringting.com.cn
a. Choose your interested goods, write down the model number;
b. Click on "Order online", fill in the customer info and submit;
c. We will sign a "Order Conformation", send you a scan original copy by e-mail.
2. Order by Fax.
a. Download the "Order Form" at: http://www.book_pringting.com.cn/Orderonline.htm
b. Type up the "Order Form" and fill in the blank, and send to 0086-20-84044656
c. we sign and send back to you for confirmation.
3. If special design, please email us for price and other detail without hesitation.

6. How do I pay?

Please transmit (T/T) the payment from your bank to our bank. 100% of the total payment should be paid in advance if the total amount is less than USD2000. And 70% of total payment should be paid by the buyer in advance. The balance paid in period of shipmen if the total amount is more than USD2000

7 .How do you start the order?

We will start your order after receiving the down payment which is 50% of total payment. When the order finishes, we will email you the digital photo for your confirmation. We will send the goods to you after receiving the balance payment.
If we have enough inflatable boats in store for you order, you’d better pay 100% in advance; we will delivery the goods to you fast.

8. Shipping?

Can be delivered by air or by sea. The approximate transit time by air is 5 business days maximum and by sea 15-30 days. The shipping costs may be about USD200.00 for 1pcs of games. If you order more, the shipping cost for 1pcs will be lower than USD200.00. Air charge is different for different country address?

9. Address?

No.91 Zijing Road, Dongsha Economic & High-tech Zone, Fangcun, Guangzhou, China P.C.:510385

10. How do I obtain more information about a particular product?

 Our friendly staff is always ready and available to provide you with the best possible service and to answer any of your questions. Please contact us at 0086-20-84044661 for any questions you may have.